the.com/disappointment

the gap between the brochure in your head and the room you walked into

means The feeling of letdown when something or someone falls short of what you hoped, expected, or were promised.

from From the verb 'disappoint,' which came into English in the 1400s from Old French 'desapointer' — literally to undo an appointment or, more pointedly, to strip someone of an 'appointment' meaning a position or office. So the earliest disappointment was a very concrete betrayal: you were promised a post and then dispossessed of it. Over time the official sting softened into the everyday ache of any unmet expectation. Built from 'dis-' (the great undoer) plus 'appoint,' itself from 'a-' (to) and 'point' — to set a point or arrangement. To be disappointed, then, is to have your point un-set.

brain chemistry
dopamine drops when reality undershoots prediction
etymology
from French, literally to remove from office
parental classic
not anger, just disappointment, weaponized worldwide
economics
unmet expectations drive most consumer complaints
upside
lower expectations statistically raise reported happiness
for instance

henry's missed penalty 2009 — thierry henry's handball in the ireland-france world cup qualifier led to a controversial goal that eliminated ireland

cyberpunk 2077 launch 2020 — cd projekt red released the game with thousands of game-breaking bugs on ps4 and xbox one, forcing refunds

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