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the man who treated bottlenecks like villains and turned factories into thrillers.

means Eliyahu Goldratt was an Israeli physicist-turned-management-guru who created the Theory of Constraints, arguing every system is limited by exactly one bottleneck at a time.

from Trained as a physicist, Goldratt applied scientific reasoning to manufacturing in the late 1970s, then packaged his ideas not as a textbook but as a novel, The Goal, about a plant manager racing to save his factory.

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