the.com/just culture
blame the system, not the slip, unless you meant it.
means a workplace accountability model that distinguishes honest mistakes from reckless or malicious ones, so people report errors instead of hiding them.
from emerged from aviation and healthcare safety research in the 1990s and 2000s, especially the work of psychologist sidney dekker, who argued that punishing every mistake just teaches people to stop reporting them.
opposite extremeblame culture, where every error ends a career
other extremeno-blame culture, where nothing is ever anyone's fault
core testasks intent and system design, not just outcome
adopted byhospitals, airlines, nuclear plants, nasa
for instance
nhs just culture guide — uk health service built a formal decision tree in 2018
aviation safety reporting — faa lets pilots self report errors without automatic punishment
nasa asrs program — since 1976, confidential reports have shaped safety fixes