the.com/misunderstanding
two people agreeing on the words and disagreeing on everything they meant.
means a failure of communication where the message sent and the message received don't match, and nobody notices until it's expensive.
from from old english missunderstandan, literally to understand wrongly — the prefix mis- doing the same damage it does in mistake and misfire.
silent killermost go unnoticed for days, weeks, or marriages
tone problemtext and email strip 93 percent of emotional context
symmetry mythboth sides usually think they were clearer than they were
for instance
mars climate orbiter — nasa lost a 327 million dollar craft in 1999 over metric vs imperial units
y2k panic — a two-digit date shortcut misunderstood into a global scare