the.com/quality
The invisible thing you only notice the second it's missing.
means The standard or degree of how good or bad something is, or a distinctive characteristic that defines what something is like.
from From Latin qualitas, which the philosopher Cicero is credited with coining to translate the Greek poiotes — literally 'of-what-kind-ness' — when he needed a Latin word for the abstract idea of 'what something is like.' It reached English through Old French qualite, carrying both senses we still juggle: an inherent trait, and a measure of excellence.
- Pirsig's quest
- A philosopher chased its definition into a breakdown
- Toyota's edge
- Built empires by letting workers stop the line
- Latin root
- From qualis, meaning what kind of thing
- Costs nothing
- Crosby argued defects, not standards, drain the budget
toyota production system — manufacturing philosophy that reduced defects to 3.4 per million units, pioneered by toyota in the 1950s-60s
iso 9001 certification — international standard for quality management adopted by over 1 million organizations worldwide