the.com/automation bias
trusting the machine more than your own eyes, because it looked so confident doing math.
means the tendency to over-rely on automated systems' outputs, even when your own judgment or contradicting evidence says otherwise.
from named in human-factors research in the 1990s after pilots and operators kept deferring to faulty cockpit and control-room automation over their own instruments.
aviation originstudied heavily after autopilot-trust crashes in the 1980s-90s
gps effectdrivers follow gps into lakes, rivers, dead ends
doubles downpeople trust wrong ai answers more when confidently phrased
expert-proneexperts often defer to automation more than novices do