the.com/enterprise software
software so powerful it needs a training manual, a committee, and someone to cry to.
means large-scale software built to run a company's core operations rather than delight any single human using it.
from emerged in the 1990s as businesses moved from paper ledgers and mainframes to networked systems like SAP and Oracle, built for procurement and payroll, not pleasure.
design prioritybuyer's checklist beats user's happiness
sales modelnobody chooses it, someone above them does
sap originfounded by ex-ibm engineers in 1972
ui reputationfamously ugly, famously impossible to replace