the.com/social engineering
hacking the human, because humans don't need a password to fall for kindness.
means manipulating people into giving up information or access instead of breaking through technical defenses.
from term borrowed from early 20th-century efforts to 'engineer' society through policy, repurposed by hackers who realized the weakest link in any system wears a name badge.
kevin mitnickfamous hacker who preferred phone calls over code
phishing origina subset of social engineering, not the other way around
biggest targethelp desks, because they're paid to be helpful